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Welcome to Hauraki Primary Health Organisation (Hauraki PHO)

 What is a Primary Health Organisation (PHO)?    Hauraki PHO LOGO blue panel W

Many people ask “What is a PHO and what does it do?”

A Primary Health Organisation (PHO) is a network of general practice teams working together to provide high-quality primary health services either directly or through its network of general practice (GP) teams. These services are designed to maintain and improve the health of the people enrolled with a GP team as part of a PHO population. The aim is to improve wellness in the community by supporting GP services and strengthening links with other health services to ensure that people can get the care they need when they need it.

Hauraki PHO receives taxpayer funding from the Ministry of Health through Waikato District Health Board to subsidise access to primary healthcare. These taxpayer subsidies lower the cost of GP visits for people enrolled in a PHO and assist people to maintain wellness. Additional funding is directed towards identified disadvantaged people and/or groups to ensure they get the health care they need

You can only be enrolled in one practice and one PHO at a time. The practice in which you are an enrolled patient will receive funding for you. If you visit another practice (for example, if you are away from home) you will be charged a higher consultation fee as a casual patient. Being enrolled with a PHO means you should receive cheaper doctor consultations if you visit your selected practice. If you do not hold a Community Services Card or a High Use Health Card you will be charged a much higher consultation fee when you visit another practice. You will also be able to receive subsidised prescription medicines.

To become an enrolled and funded patient, you will have to complete and sign a form (which your chosen medical centre will give you) for yourself and all family members under the age of 16 living with you. The form will require you to provide some personal details such as name, age, date of birth, address and chosen ethnicity (European, Maori, Asian etc) The information collected at enrolment is subject to the Privacy Act 1993 and the Health Information Privacy Code 1994, so the privacy of your information is protected.

Mission Statement

To continually strive for excellence in the way we provide our services to our people and in the way we involve our people


  • To work with Waikato District Health Board, all Hauraki PHO partners, iwi health organisations and other health providers to recognise the status of the Treaty of Waitangi and accept its principles of partnership, participation and active protection to improve wellness for Maori.

  • To be a "transformational change" leader in the health system of Aotearoa/New Zealand.

  • To fully achieve all government health targets

  • To support and strengthen the professional and kaupapa Maori competence of General Practice Team members and allied service providers (Matua Roopu Hauora).

  • To inform and educate our enrolled population on the best way to self-manage and appropriately access general practice, mental health and health promotion services to maximise whanau wellness in a timely manner

  • To support and strengthen the vocational training for all Hauraki PHO practice team members by encouraging clinical leadership, continuing education and professional and personal development.

  • To strengthen the self-management of patients and their whanau/family to achieve independence and maintain wellness.

  • To support research relating to improving health outcomes for our enrolled population and all people of Aotearoa/New Zealand.

 HPHO has a strong presence in a number of arenas across the health sector environment.  Many of our HPHO practice team members partners and staff are actively involved in primary health care related governance activities and contribute at a local, regional and national level to a number of committees and advisory groups.  Click here for our current list of representatives.