Quality

Providing high quality primary health care is a core objective for all general practices but can be challenging to measure. One of the markers used is achievement of RNZCGP Cornerstone accreditation which provides a framework for quality assurance and quality improvement standards encouraging practices to deliver the best possible care to patients. The other marker we use is achievement of Ministry of Health targets which are focused on population health goals.

Hauraki PHO practices have made considerable gains in this area over recent years and as we move forward with the new System Level Measures Framework (SLMF) we must be careful to embed this work into business as usual in our daily practice. The new measures cover wider aspects of health and socioeconomic status but the building blocks remain our previous targets. Just as we need accurate and consistent recording of demographic data and clinical information to provide basic reporting, we need to keep a focus on clinical targets to help in achieving the SLMF goals.

To support practices in target achievement, Hauraki PHO provides a suite of electronic support tools to help practices which need to be used regularly, consistently and accurately to be of benefit. Hauraki PHO also has nominated champions for each of the health target areas and their job is to connect with the named practice champions to provide advice, resources and support to assist them in their role.