Tyler Williams, a receptionist at Raukura Hauora O Tainui came up with the idea to send out a link to a 2 minutes Quit Smoking Survey Monkey to update Smoking BA and go in the draw to win a $50 Pak’nSave voucher. The link went out via text last Friday, 393 people replied over the weekend. The data is now being loaded into patient records.
Management asked the team to brainstorm ideas and identified the reason they weren’t getting responses to text campaigns was because patients don’t always have credit, so are unable to reply.
The survey is open for one week https://www.surveymonkey.com/r/6KJRZRY
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