The Under 14 Advanced Form released at the end of 2018 has an error where it was not submitting claims for the 6-13 age band.
Practices will need to:
- Inactivate the current form in their PMS
- Import the Updated form from the HPHO website
- Check the Account ‘Under 14’ to identify any unpaid invoices for the 6-13 age band i.e. $45.06
- Resubmit the claims for the unpaid invoices using the updated Under 14 Advanced Form
- Credit the original claims
Please contact firstname.lastname@example.org or phone 0800 474 648 if you require assistance.
Click here for the Update Under 14 AF