Primary Mental Health Programme- Wait times

15 May 2019

We have been experiencing a steady rise in referrals to our HPHO PMH team and package of care providers over the last year. The team are working very hard to refine processes and ensure we are meeting timeframes for contact with the clients. Due to the high demand we are currently booking clients up to 4 weeks in advance for our Hamilton/Cambridge/North Waikato based practitioners and our 3rd party providers are also carrying the same wait times of 4 weeks. Because these wait times are so far in the future the clients also receive a reminder by text 24 hr prior to their appointment.


We are all hopeful that with the current Mental Health review and accurate reporting of need, the funding model from 1 July will be increased to support the demand.


There are a few other options within the community that you might like to consider as alternatives if appropriate  - Click here for more information


If you have any further queries please contact HPHO programme administrators on 0800 HAUORA